Our Purpose

We won’t bore you with a long and stuffy mission statement, or wordy phrases on how committed to you we are, and how we can be everything you always wanted in an IT partner.

We can, of course, do those things, but most importantly our purpose is to simply do a good job for you.

We operate under motto the “You Work, IT Works”, meaning our priority is to simply provide you the best possible IT services so you can do your best possible work. Our primary goal is to provide the best customer experience we can so that technology doesn’t have to be frustrating or worrisome the way it often is.

Want an IT service provider that really is here for you? Reach out to Ekota Central, at (780) 421_-7373 or info@ekota.ca to discuss how our personalized services give you what you’re looking for.

In our efforts to provide a customer service experience that is above and beyond, we focus on a few key aspects.

  • “You Work, IT Works”: we have said it before, we will say it again. We provide the technology, resources, and support you need to get the most out of your IT and enable you to do your best work.
  • A Proactive Partnership: we aren’t in the business of IT just to fix your problems, to us good IT services means much more. While many service providers work on a reactive basis, working on problems as they arise, we employ a more proactive work plan. We prefer the opposite side of the spectrum, using an 80% proactive and a 20% reactive model. This means we are always working hard in the background to keep your systems stable and performing well. Our proactive approach keeps many problems at bay, meaning you don’t have to call us all the time or deal with troublesome issues that halt operations.
  • Personalized Approach: many companies claim they take the time to get to know you, your business, and your IT needs. The difference between us and them is that we actually do it. We invest time into getting to know you and your systems, and learning about how you use technology, so we are able to better provide the services you need to succeed.

Let’s face it, the only thing that really matters when it comes to IT services is that they work, and that’s where we put our focus, giving you exactly what you want and need out of your technology.

Align yourself with an IT partner that knows technology, and knows you. Call Ekota Central at
(780) 421_-7373 or send us an email at info@ekota.ca for more information.